Customer Reviews
313+ Five Star Testimonials
Based on 313+ verified customer reviews
313+
Google reviews
5.0
Average rating
2 mins 17 secs
Typical response time
24/7
Emergency availability
"After a quick call, he had a plumber at our property within 30 minutes. They found the burst, isolated the water and had it repaired the same afternoon. I could not fault a single part of it."
What locals say after the job is done
A snapshot of recent five-star reviews across blocked drains, hot water, gas fitting and emergency call-outs in Hobsons Bay and the inner west.
Sam D.
2 months ago · Altona - leak detection
Amazing service pretty much sums it up. Friday afternoon I discovered a possible water leak under my concrete. Called Hobsons Bay Plumbing and barely an hour later Jack, Daniel and a third plumber were on site.
Ruby K.
3 months ago · Williamstown - hot water replacement
Had my hot water system removed and replaced. Joel was prompt, friendly and professional. The two guys who attended the job were great - super lovely, respectful and did a great job. Would recommend.
Jan N.
3 months ago · Newport - shower repair
Jack was awesome - helpful, explained everything he did and why. Clean, thorough, perfect results. Extremely happy as he really got us out of trouble with our shower.
Kelly O.
4 months ago · Yarraville - taps and valves
Used Hobsons Bay Plumbing to fix a leaking outdoor tap and tight shower taps. Jack came back to install a pressure reduction valve he had flagged on the first visit. Loving the better showers.
Col S.
4 months ago · Altona North - blocked sewer
Joel attended promptly to an out-of-hours urgent callout for a blocked sewer. Very professional and courteous, quickly located and cleared the blockage. Highly recommend Hobsons Bay Plumbing.
EV E.
5 months ago · Spotswood - garden tap
Jack was punctual, polite, well mannered and very professional. He gave me options on how to resolve my leaky garden tap and explained everything in detail including pricing.
Frank R.
5 months ago · Seddon - general plumbing
Joel was excellent - arrived on time, explained the issue, fixed it up quickly and efficiently. Would highly recommend if you like old-school quality service.
Michael W.
6 months ago · Footscray - toilet repair
Joel fixed our running toilet perfectly. Prompt service. Fair price with an accurate quote and no hidden charges. 10/10 and recommended.
Patricia J.
6 months ago · Point Cook - drainage upgrade
Joel and his team were prompt, provided clear information and recommendations along the way and finished my drainage upgrade within 2 days. Friendly team, completely stress-free.
Natasha Mitchell
6 months ago · Williamstown - burst pipe
Outstanding service from Joel at Hobsons Bay Plumbing. After a quick call, he had a plumber at our property within 30 minutes. They found the burst, isolated the water and had it repaired the same afternoon.
Chelsea Mullavey
6 months ago · emergency call-out
Brilliant service, speedy and responsive! Called in the morning and had it sorted before lunch.
Our Guarantee to You
Transparent Pricing. Know the cost upfront, no hidden fees
Punctuality. We arrive on time, every time
Cleanliness. We leave your property spotless
Quality Work. Workmanship guaranteed
Honest Advice. We tell you what you need, not what makes us more money
Licensed & Insured. Fully licensed Victorian plumbers and gas fitters
The jobs behind the five stars
Most of our reviews come from the same handful of problems. Here is what we get called out for, and what to expect on price and timing.
Blocked drains
CCTV camera inspections and high-pressure jetting, with a fixed $88 dispatch and diagnostic fee so you know the cost before we start.
Blocked drain helpHot water
Repairs, swap-overs and heat pump upgrades. Most failed units are back on the same day.
Hot water repairsEmergency plumbing
Burst pipes, sewer overflows and no-water call-outs answered around the clock across Hobsons Bay.
Emergency plumberTaps and leaks
Dripping taps, leaking toilets and hidden slab leaks traced without tearing up your home.
Tap and leak repairsGas fitting
Gas leak testing, appliance installs and compliance certificates from licensed gas fitters.
Gas plumbingLeak detection
Acoustic and thermal leak tracing to find the problem before the excavator comes out.
Leak detectionReviewed across Hobsons Bay and the inner west
Our customers are local. Find plumbing details for your suburb below, or see the full list on our service areas page.
Before you book
Are these reviews real?
Every review shown here is a verified Google review left by a paying customer. You can read the full unedited set on our Google Business Profile at any time.
How quickly can you get to me?
Most jobs across Hobsons Bay and the inner west are attended within 1-2 hours. Emergency work is available 24/7.
Do you charge a call-out fee?
There is no call-out fee on general plumbing. Blocked drains carry an $88 dispatch and diagnostic fee, which covers the camera inspection and a clear diagnosis before any work starts.
Do you offer a discount for pensioners?
Yes. We offer a pensioner discount on labour. Mention it when you book and we will apply it to your invoice.
Get the same service these locals reviewed
Licensed plumbers, no call-out fee on general work and a pensioner discount on labour. Call now or send through your job details.